Repairing and reconstructing parts can be a delicate task, and you should have the right solution in place to help you better manage the process. InterDyn Artis is ready to lead you into the future of remanufacturing by creating an effective solution for your business. Below you will find a cohesive list of areas ReMAN365 excels in.
CommissionsManage complex commission scenarios and eliminate the tediousness of spreadsheet based commission calculations.
DashboardsCritical business metrics such as profitability by Job, on-time deliveries, warranty rate, inventory turns, labor performance rate and more can be viewed right within ReMAN365 or in PowerBI.
Dimension Based ReportingView financial results by location, department, service line, or any other way that meets your specific requirements.
Multi-CompanyFor multi-entity organizations, automated intercompany transactions increase the accuracy and timeliness of your financial records. Automated generation of consolidated financial statements will reduce the financial close cycle.
Multi-CurrencyTransact business in any global currency.
Audit TrailsBe able to see who did what and when they did it.
Build / BreakAssemble and disassemble components on the fly, updating both your finished goods and raw materials balances in real time. Traditional BOM functionality is also included.
CAD IntegrationImport BOMs from popular engineering applications such as AutoCAD.
Photo DocumentationStore photo documentation throughout the entire service process, from intake to delivery. Photos can be associated with individual work orders for easy access.
Quality ControlTrack inbound, in process and outbound quality checks.
Scheduling & PlanningCalculate promise dates based on current workloads to ensure you create realistic and achievable customer expectations. Visual drag and drop scheduling makes it easy to modify the schedule in real time which is great for handling emergency orders and jobs.
Shipping IntegrationIntegration with common shipping carriers such as FedEx, UPS and USPS reduce manual data entry and increase the accuracy of your shipping details.
Automated Data CollectionFrom time collection to recording inventory consumption, increase the accuracy of data collection using hand held bar code technologies.
ConsignmentManage and track the sale of consigned inventory.
Inventory AllocationAllocate inventory to jobs and orders to ensure that available inventory levels are accurate.
Landed CostEnsure proper item costing by including additional charges such as shipping, taxes and duties.
ReplenishmentEasily maintain inventory levels with automated replenishment calculations and purchase order generation.
Serial/Lot TrackingEasily track assigned serial and lot numbers or assign your own. Incorporate bar code scanning to ensure accurate entry of serial and lot numbers.
Warehouse ManagementOptimize your warehouse put away and picking processes with bin control and workflow processes for warehouse activities.
CRMBuilt in CRM provides a 360 view of all activities including sales opportunities, order history, service calls and task lists. Sales will know if there is a service issue. Service will know if a big sale is pending. Everyone will be in sync. For larger organizations Dynamics 365 Sales and Marketing apps can provide you with automated marketing and lead scoring capabilities.
EstimatingAccurately quote jobs based on real past experience.
eCommerceSell and take payment for service contracts online, provide real time order and repair status, any information you want to make available to your customers can be made available in a branded, secure customer web portal.
PricingCreate price lists as needed by customer, customer class, product line, etc.
Service ManagementEnsure a high level of customer satisfaction by tracking and managing customer requests ranging from simple inquiries to service delivery issues. Assign and monitor tasks so that nothing slips through the cracks.
Satisfaction SurveysBe in tune with customer sentiment with structured customer surveys.
Service ContractsAutomate the billing and renewal of service contracts. Ensure that customers receive the priority service to which they are entitled.
Warranty Tracking ? RMATrack warranties and expiration dates in order to make sure you are provided promised levels of service and not giving away free repairs.
Anytime, Anywhere AccessAccess all of your information anytime, anywhere using desktop, tablet and mobile interfaces.
CloudReMAN365 is 100% based in the cloud with a modern web interface, simplifying deployment (no client workstation installations to worry about) and offering a seamless, continuous upgrade process that is included in the cost of your monthly subscription.
Custom Fields & FormsEvery company is different. If you require unique data we can show you how to add it without breaking the bank.
Outlook IntegrationReMAN365 comes with an Outlook plugin, allowing you to instantly look up customers and vendors and even transact business all within a special pane right within Outlook.
Role Tailored Home PagesCreate custom home pages for each user, pushing the information they need on a daily basis to do their jobs to one main screen.
WorkflowsAutomated workflows, alerts and notifications can be set up to make sure important tasks don't slip through the cracks and that critical information is pushed to the right people in a timely manner